Informativa sulla privacy

1. L'Ambito

Questa politica descrive i tipi di Dati Personali che la Società raccoglie sulle persone fisiche, insieme alle modalità con cui li tratta, li condivide con terze parti e ne garantisce la sicurezza.

1.2 This Policy applies to information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly, or through a combination of additional information we hold or are able to access.

1.3 Per questa Policy, "trattamento" indica qualsiasi processo che comporta la raccolta o l'utilizzo di Dati Personali, inclusa la loro gestione, organizzazione e archiviazione.

I nostri servizi sono destinati a un pubblico generale e non sono progettati per persone di età inferiore ai 18 anni. Non raccogliamo né ricerchiamo consapevolmente informazioni relative a minori. Non consentiamo a tali persone di utilizzare i nostri servizi. Qualora venissimo a conoscenza di informazioni relative a minori, provvederemo a eliminarle nel più breve tempo possibile.

2. Quali Dati Personali Deteniamo su di Te

When you access our services, channels, or website, we collect personal data. We may also request personal data from you in certain circumstances.

In altri casi, raccogliamo i tuoi Dati Personali analizzando l'utilizzo dei nostri Servizi o dei nostri canali di assistenza, oppure ricevendo le tue informazioni dai nostri partner terzi.

3. Nessun Obbligo di Divulgare Informazioni Personali

You are not required to provide us with any personal data. However, in certain circumstances, failing to do so may prevent us from delivering our Services or granting you access to the website.

4. Quali Dati Personali Raccogliamo

4.2 The information collected does not constitute personal data and cannot be used to identify you.

4.3 Dati personali che riceviamo da te: qualsiasi dato personale che ci fornisci volontariamente quando ti connetti, tramite i nostri servizi, a una piattaforma di trading online di terze parti.

4.4 Personal information you provide directly to third-party platforms to facilitate trading operations: this includes your full name, address, phone number, and email address.

5. Base giuridica e motivazioni del trattamento dei dati personali

Your personal data is processed by the company for the purposes described in this section, in accordance with the applicable legal basis.

For further details on the processing carried out to protect our legitimate interests, please contact us by email.

5.4 Below is a list of the reasons and legal bases for which we may use the information you provide:

6. Trasferimento dei Dati Personali a Terzi

6.1 La Società può inoltre condividere Dati Personali con fornitori terzi di servizi quali hosting e storage, analisi degli indirizzi IP e analisi dell'esperienza utente.

You may also request that we share specific Personal Data about you with third-party trading platforms. In such cases, we will transfer the Personal Data you have provided to us to those platforms. Your Personal Data will be subject to their privacy policies and may be shared with multiple trading platforms.

6.3 The Company may share Personal Data with related entities or business partners. This enables the Company to access the resources needed to improve and enhance the products and services offered to its customers.

6.4 Where necessary to protect the rights or assets of third parties, the Company is authorised to disclose Personal Data to regulatory, local, or other official authorities.

We may also share your Personal Data with potential investors or acquirers, or with financiers of the Company or any other group company, in connection with a specific transaction (including the transfer or sale of assets belonging to the Company or any other group company) or in the context of any merger, restructuring, consolidation, or insolvency of the Company or any other group company.

7. Cookie e servizi di terze parti

We may use third-party services — such as advertising providers or data analytics companies — on our website. These third parties may also use cookies or similar tracking technologies.

7.2 Cookies are small text files saved to your device when you visit or access the website. They are used to collect information about your preferences and browsing habits in order to improve your experience, track your preferences, and personalise the products and services most relevant to you. Cookies are also used for statistical and analytical purposes.

7.3 Some cookies used on this website are session cookies. These are stored temporarily on your device and expire when you close your browser. Others are persistent cookies, which remain on your device for a set period after the browser is closed. Persistent cookies allow the website to recognise you as a returning user and restore your access automatically.

Please note that some or all Website features and functionality may not work as intended if this occurs.

Online Tracking Notice: This service does not currently support Do Not Track signals.

8. Conservazione dei Dati Personali

We will retain your personal data for as long as necessary to fulfil the purposes described in this Policy, or for any longer period permitted by applicable law, regulations, or policies.

We will share your information with third-party trading platforms for 12 months. With your consent, we will continue sharing your data for an additional 12 months.

8.3 We regularly review the Personal Data we hold to ensure it is still necessary to retain.

9. Trasferimenti Internazionali

Your personal data may be transferred to other countries, including to third-party countries or international organisations. The Company takes all necessary measures to protect the personal data you provide and to ensure that users can effectively exercise their rights and access appropriate legal remedies.

9.3 The Company can provide information on the security measures in place to protect your Personal Data when transferred to third countries or international organisations. To request this information, email: support@ramoinvestorio.com

10. Sicurezza dei Dati Personali

10.1 We have implemented appropriate organisational and technical measures to protect Personal Data, including safeguards against its accidental or unlawful destruction, loss, or alteration.

We cannot guarantee that your Personal Data will be kept entirely free from error. We are not liable for any non-material, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, without limitation, Personal Data disclosed due to transmission errors, unauthorised third-party access, or any other cause beyond our reasonable control.

In certain circumstances, we may be legally or otherwise required to share your Personal Data with third parties, such as public authorities. In such cases, we have no control over how those third parties protect your Personal Data.

10.4 Personal Data cannot be transmitted over the internet with complete security. The Company cannot guarantee the security of any Personal Data you send to us online.

11. Hyperlink a siti Web di terze parti

Il sito Web contiene collegamenti a siti e applicazioni di terze parti che non sono soggetti alla supervisione della Società. Non siamo responsabili della raccolta o del trattamento dei Dati Personali effettuati da tali siti o applicazioni. La presente Policy non si applica alle azioni intraprese tramite questi canali esterni.

When accessing any third-party websites or apps, read their privacy policies before proceeding. Do not share personal data with them unless strictly necessary.

12. Modifiche alla presente Informativa

This Policy may be updated at any time. If changes are made, we will notify you by publishing the revised Policy on our website.

When we make significant changes to this Privacy Policy, we will notify you through the methods we consider most appropriate and post an announcement on our website.

12.3 Unless otherwise stated, any changes take effect upon publication of the updated Policy.

13. I Tuoi Diritti

You have the right to request verification of the accuracy of your Personal Data, correct any inaccuracies, and delete any Personal Data that is no longer necessary. You may also restrict the scope and types of processing applied to your personal data.

13.2 If you are resident in the European Economic Area, please refer to this page. These rights apply to the personal data you provide to us. To exercise any of these rights, send an email to the address below.

13.3 Right of Access You have the right to verify the accuracy of your Personal Data and, where applicable, to access it. The Company will provide one electronic copy of your Personal Data currently being processed. A reasonable fee may apply for any additional copies. Data will be provided in electronic format upon request. The right of access must not adversely affect the rights and freedoms of others. Where a request would prejudice the rights or freedoms of third parties, the Company may refuse or limit its response accordingly.

13.4 Right to Rectification The Company has the right to correct inaccurate Personal Data. Users may request that incomplete Personal Data relating to them be rectified, taking into account the purpose of the processing.

13.5 Right to Erasure The following grounds apply: (a) the Personal Data are no longer necessary for the purpose for which they were collected or processed; (b) you withdraw consent and no legal basis for processing exists; (c) you object, on grounds relating to your particular situation, to the processing of Personal Data concerning you where that processing is based on legitimate interests pursued by Us or by a third party; (e) the Personal Data have been processed unlawfully; or (f) the Personal Data must be erased to comply with a legal obligation applicable to the company. This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.

13.6 Restriction of Processing If you have concerns about the accuracy of your Personal Data, you may request that the Company restrict its processing. Where such a restriction is in place, your Personal Data may only be retained with your consent, to establish, exercise, or defend legal rights, to protect the rights of another individual, or where there is a substantial public interest ground under European Union or Member State law.

13.7 Right to Data Portability Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to access and receive your Personal Data provided to the Company. You may request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. The right to data transfer does not prejudice the rights or freedoms of third parties.

13.8 Right to Object You have the right to object at any time to the processing of your Personal Data where it is based on the legitimate interests of the Company or a third party. This right is not limited to profiling based solely on those legitimate interests. Where we can demonstrate compelling legitimate grounds for the processing that override your rights, freedoms, or interests, or where processing is necessary for the establishment, exercise, or defence of legal claims, we may continue to process your Personal Data despite your objection. With regard to direct marketing, you have the right to object at any time to the processing of your Personal Data for that purpose.

13.9 Right to Withdraw Consent You may withdraw your consent to the processing of your Personal Data at any time. Withdrawal does not affect the lawfulness of any processing carried out on the basis of consent given before the withdrawal. You have the right to lodge a complaint with the competent supervisory authority. You may appeal to a supervisory authority established by a Member State to protect the fundamental rights of individuals in relation to the processing of Personal Data within the European Union. EU and Member State law may limit your rights regarding your Personal Data, as described in this section 13.

Le informazioni richieste ai sensi della sezione 13 del presente accordo saranno fornite entro un mese dal ricevimento della richiesta. Ove necessario, questo termine può essere prorogato fino a un massimo di due mesi, in funzione della natura e del numero delle richieste ricevute. In caso di proroga, ne daremo comunicazione entro un mese dalla ricezione della richiesta, indicando le relative motivazioni.

Fintanto che non contrasta con le disposizioni della sezione 13 della legge, le informazioni richieste in virtù dei diritti previsti dalla stessa sezione saranno fornite gratuitamente. Qualora la richiesta risulti ingiustificata o eccessiva, in particolare se reiterata, potremmo addebitare un importo ragionevole a copertura delle spese amministrative sostenute. Potremmo inoltre decidere di non darvi seguito.

If we have reasonable doubts about the identity of the person submitting a request, we may require the requester to provide reasonable proof of identification.